Return & Refund Policy

NZH Cyber Infotech – Return & Refund Policy

Effective Date: 19 / 07/ 2026

Thank you for choosing NZH Cyber Infotech. Please read our Return & Refund Policy carefully before placing an order.

1. Digital & Service Orders

Most of our services (such as PAN Card, Aadhaar-related assistance, government applications, online form filling, bill payments, ticket booking, document services, etc.) are digital or service-based. Once the service has been started or completed, it cannot be cancelled, returned, or refunded.

2. Physical Products

If we sell physical products, a return request must be made within 7 days of delivery.

Returns will be accepted only if:

- The product is damaged during delivery.

- The wrong product was delivered.

- The product has a manufacturing defect.

The product must be unused and returned in its original packaging.

3. Non-Returnable Items

The following items are not eligible for return or refund:

- Digital products and downloadable items.

- Government service fees.

- Processing charges and convenience fees.

- Customized or personalized products.

- Services already delivered or completed.

4. Refund Process

If a refund is approved:

- The refund will be processed within 7–10 business days.

- The amount will be credited to the original payment method or bank account, as applicable.

5. Order Cancellation

Orders may be cancelled only if processing has not yet started. Once processing begins, cancellation is not possible.

6. Contact Us

For return or refund requests, please contact:

NZH Cyber Infotech

Sk Nasir

Email: nzhcyberinfotech@gmail.com

Phone: 9800365169

By placing an order, you agree to this Return & Refund Policy.